Examination Information Board Certified-TeleMental Health Provider

TeleMental Health Examination (TMHE)

The TeleMental Health Examination (TMHE) is administered as part of the certification process that independently verifies a candidate's knowledge of core telemental health best practices. It was created from the consensus of subject matter experts in telemental health services and normed on a population of professionals in the field. The examination covers the following competency areas:

  1. Professional Orientation to TeleMental Health (TMH)
  2. Client-Practitioner Protocol
  3. Disclosure and Informed Consent
  4. Technology
  5. Professional, Legal, and Ethical Considerations and Compliance Standards
  6. Crisis Management

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The TMHE consists of 100 multiple-choice questions. Examinees will have 2 hours to complete the examination, which must be completed in one sitting.

Within the set of 100 questions on each form of the TMHE, 80 of the questions are scored for the purpose of determining whether a candidate meets the minimum criterion (i.e., “passing”) score for that form. Each of these 80 questions count for one score point; thus, the maximum possible score a candidate can achieve is 80. The cut score (minimum passing score) for the TMHE is calculated through standard setting, which requires TMHE Subject Matter Experts to review and evaluate each question on the examination to determine the passing score that would be expected from a Minimally Qualified Candidate (MQC). A process of statistical equating is used to determine the cut score for each version of the examination. Statistical equating ensures fairness to all candidates by associating the cut score on a test form with the overall difficulty level of the items on it.


You may submit an application for the Board Certified-TeleMental Health Provider (BC-TMH) certification if you meet the eligibility policy criteria:

  • hold a qualifying license or NCC
  • have successfully completed an approved telemental health training course

Once you have fulfilled these application requirements, you will be eligible to sit for the examination.

The TMHE is administered in an online proctored environment through our testing partner, Examity.


If you require any testing accommodations for the examination, please submit the Examination Accommodation Request Form and all supporting documentation for your request.

Please send your Examination Accommodation Request Form and all supporting documentation to:

Center for Credentialing & Education
Attn: Exam Accommodations Manager
3 Terrace Way
Greensboro, NC 27403

Please see the Special Examination Accommodations Policy for additional information.

If you have any questions or concerns about accommodations, please feel free to contact the Exam Accommodations Manager at 336.217.4111 or send an email to accommodations@cce-global.org.

Scheduling Your TMHE

Once your training and licensure/certification requirements have been verified, you will be notified that your information has been sent to our online proctor, Examity. You should receive an email from Examity within 7 business days. You will be asked to schedule your appointment to take the examination within a 90-day window. You will take the TMHE in an online proctored environment with Examity.

Applicants can test a maximum of three times, with a minimum 90-day waiting period between examination attempts. Only upon passing the TMHE will you be certified as a BC-TMH.


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